人工智能通信服务白皮书（2025年）-中国移动研究院

- 1 -Contents1 Introduction.....................................................................................................................32 AI Unlocks New Horizons for Communication Services............................................. 52.1 AI Brings New Interaction Experiences to Users.....................................................................................52.2 AI Reshapes Calling.................................................................................................................................52.3 AI Reshapes Messaging.......................................................................................................................... 72.4 AI Reshapes Video RBT.......................................................................................................................... 72.5 AI Drives the Development of Immersive Communication...................................................................... 83 AI Opens Up New Avenues for Terminal Development............................................... 93.1 AI Smartphones ........................................................................................................................................93.2 AI Wearables............................................................................................................................................93.3 Intelligent Robots....................................................................................................................................113.4 Other Emerging Intelligent Terminals .....................................................................................................124 AI Reinvigorates the Communication Service Ecosystem........................................134.1 AI Is Expected to Deepen Cooperation in the Communication Service Ecosystem............................. 134.2 AI Is Projected to Reconstruct the Business Model of Communication Services................................. 145 AI Presents New Challenges to the Development of Communication Services..... 155.1 Challenges in Service Innovation.......................................................................................................... 155.2 Technical Challenges............................................................................................................................. 155.3 Security Challenges............................................................................................................................... 165.4 Challenges in Standards Formulation and Industry Ecosystem............................................................166 Advancing Industry Cooperation to Promote the Prosperity of AI-poweredCommunication Services................................................................................................187 Acronyms and Abbreviations...................................................................................... 208 References...............................