2021年全球网络趋势——商业弹性（英文）

12021 Global Networking Trends ReportBusiness Resilience Special Edition: See the five trends driving agility and resilience in times of disruption.© 2020 Cisco and/or its affiliates. All rights reserved.2© 2020 Cisco and/or its affiliates. All rights reserved.ContentsAn introduction – Resilience ...................... 3Five networking trends .............................. 5 1. Workforce – Remote, Secure ............... 7 2. Workplace – Safe, Trusted ................... 9 3. Workload – Multicloud .........................11 4. Operations – Automated .................... 13 5. Operations – AI-enabled .................... 15In conclusion ........................................... 18Neither as individuals nor as businesses were we anticipating or prepared for a global, long-term disruption like COVID-19. Practically overnight, entire workforces began working remotely, while some businesses scrambled to push their goods and services online and others shifted strategic supply chains to new suppliers and geographies.Understandably, the pandemic has been a wake-up call for every nation, municipality, and organization. But what has changed? After all, it’s not the first predicament companies have faced; 7 out of 10 organizations experienced at least one severe crisis in the last 5 years, and 95% are convinced it won’t be their last.1 © 2020 Cisco and/or its affiliates. All rights reserved.32021 Global Networking Trends ReportSource: “PwC: Global Crisis Survey 2019”7 out of 10Organizations experienced at least one severe crisis in the last 5 years.An introduction – ResilienceIntroduction: From business continuance to business resilienceHuman-caused disruptions such as cyber attacks, regulatory mandates, and social unrest have become an increasingly common part of our landscape. Globally, we are experiencing the harsh impacts of hurricanes, wildfires, floods, and other natural disruptions at an increasing rate and regularity.Successfully navigating future disruptions requires IT leaders to adopt a new mindset. One that has a renewed emphasis on the IT agility required to achieve business resilience, rather than the more prescriptive and reactive approach that has been the foundation of traditional business continuity planning. Different from today’s business continuity efforts, business resilience positions organizations to prepare for even the unexpected.1 PwC, “PwC’s Global Crisis Survey 2019.”4© 2020 Cisco and/or its affiliates. All rights reserved.Figure 1. From business continuity to business resilience2021 Global Networking Trends ReportBusiness continuity: The capability of an organization to continue the delivery of products or services at acceptable predefined levels following a disruption.*Business resilience: The ability of an organization to absorb and adapt in a changing environment to enable it to deliver its objectives and to survive and prosper.*** International Organization for Standardization, “Security and Resilience-Vocabulary”,