世界经济论坛-应对拥堵：城市和公司如何创新第一英里和最后一英里的交通（英）

Combatting Congestion: How Cities and Companies are Innovating First- and Last-Mile TransportI N S I G H T R E P O R TM A R C H 2 0 2 5Images: Getty Images, UnsplashDisclaimer This document is published by the World Economic Forum as a contribution to a project, insight area or interaction. The findings, interpretations and conclusions expressed herein are a result of a collaborative process facilitated and endorsed by the World Economic Forum but whose results do not necessarily represent the views of the World Economic Forum, nor the entirety of its Members, Partners or other stakeholders.© 2025 World Economic Forum. All rights reserved. No part of this publication may be reproduced or transmitted in any form or by any means, including photocopying and recording, or by any information storage and retrieval system.ContentsForeword 3Executive Summary 4Introduction 5Case Study 1: Amsterdam, the Netherlands 8Case Study 2: Dubai, United Arab Emirates 10Case Study 3: Stockholm, Sweden 12Case Study 4: Holly Springs, Fayetteville, Raeford and Granbury, USA 14Case Study 5: Varanasi, India 16Concluding Thoughts 19Contributors 21Endnotes 22Combatting Congestion: How Cities and Companies are Innovating First- and Last-Mile Transport2ForewordPurushottam Kaushik Head, Centre for the Fourth Industrial Revolution, C4IR IndiaCombatting Congestion: How Cities and Companies are Innovating First- and Last-Mile TransportMarch 2025Most cities, designed for the past, now struggle with growing populations, higher energy demands and evolving transportation needs. The outdated reliance on single-occupancy vehicles continues to lead to congestion, pollution, longer commutes and road safety concerns, all of which harm productivity and reduce quality of life.To address these issues, cities must adopt a new mobility model that blends traditional and innovative solutions. Public and shared transport, along with walking, cycling, adoption of electric vehicles, drones and smart warehousing, can play a critical role. As transport systems face mounting pressures, there is a clear need for innovative approaches that ensure efficient and sustainable urban mobility.A crucial area for intervention is the optimization of the first and last mile of urban journeys. Enhancing the efficiency and sustainability of these segments can provide better access to mobility systems, alleviate congestion, bolster local economies, and improve overall health and quality of life in urban areas.This report presents unique strategies for improving first- and last-mile transport, showcasing global examples where policy, technology and infrastructure have been used to create less congested and more liveable cities. The case studies highlighted are by no means the only solutions needed to solve congestion, as a range of interventions and approaches are needed. However, these cases highlight the innovative options at the disposal of cities to alleviate congestion through first- and last-mile transp